Frequently Asked Questions
Everything you need to know about shopping with Klarna.
How do I pay for my order using Klarna?
Select Klarna at checkout to choose between paying now, paying in 30 days, or splitting your purchase into 4 interest-free installments.
What is the return policy for fashion items?
We offer a 30-day return window for all unworn clothing and accessories with original tags attached. Once your return is processed, your Klarna statement will be updated automatically.
When will my order ship?
Standard orders are processed within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Are there any interest or hidden fees?
No, our 'Pay in 4' and 'Pay in 30 days' options are interest-free. Late fees may apply only if a scheduled payment cannot be processed.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our brand-specific charts for the perfect fit.
What happens if I return only part of my order?
Once the retailer receives your partial return, they will adjust your Klarna invoice. You will only pay for the items you decided to keep.